Elite Pearl Marine, located in Dubai, is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website at elitepearlmarine.com, contact our services, or otherwise interact with us.
By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please do not use our website or services.
1. Information We Collect
We may collect the following types of information when you interact with our website or services:
Personal Information You Provide:
- Name
- Email address
- Phone number
- Company name (if applicable)
- Mailing or shipping address
- Payment information (processed securely through third-party payment gateways)
Information Collected Automatically:
- IP address
- Browser type and version
- Device information (e.g., device type, operating system)
- Pages visited and time spent on the website
- Referring website, if applicable
- Cookies and similar tracking technologies
Information from Third Parties: We may receive information about you from third-party platforms, such as social media platforms or business partners, where permitted by law.
2. Use of Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, analyze site traffic, and improve our services. Cookies are small data files stored on your browser that help us remember your preferences and understand how you use our website.
You can control cookies through your browser settings, but disabling cookies may affect certain functionalities of the website.
3. How We Use Your Information
We may use the information collected for the following purposes:
- To provide, operate, and maintain our services
- To respond to inquiries, requests, or support needs
- To process bookings, payments, and service agreements
- To send service-related communications, including updates, confirmations, and invoices
- To improve our website, services, and customer support
- To comply with legal obligations and resolve disputes
- To send promotional content, newsletters, or marketing communications (with your consent)
4. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties without your consent, except as follows:
Service Providers: We may share information with trusted third-party vendors who assist us in operating our business, such as payment processors, shipping providers, IT services, and marketing agencies.
Legal Compliance: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., law enforcement or regulatory agencies).
Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred as part of the transaction. We will notify you via email or a prominent notice on our website before your information becomes subject to a different privacy policy.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
7. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your state, province, or country, where data protection laws may differ. By using our services, you consent to the transfer of your information to countries outside your jurisdiction.
8. Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Access: You may request a copy of the personal data we hold about you.
- Correction: You may request that we correct or update your personal information.
- Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
- Opt-Out: You may opt out of receiving marketing communications by following the unsubscribe instructions in those emails or contacting us directly.
- Complaint: You may complain to a data protection authority if you believe your privacy rights have been violated.
To exercise any of these rights, please contact us using the information provided below.
9. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. This Privacy Policy does not apply to those external sites. We encourage you to review the privacy policies of any third-party websites you visit.
10. Children’s Privacy
Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our systems.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
Elite Pearl Marine
Dubai, United Arab Emirates
Email: info@elitepearlmarine.com
Phone: +971 56 133 7133
Thank you for trusting Elite Pearl Marine. We are committed to maintaining your privacy and providing a secure experience as you explore our premium yacht services and refit solutions in Dubai.